Join Our Team: Full-Time Account Executive

TSH Team

Oct 21

THE SAMPSON HOUSE –

The Sampson House is a full-service digital marketing agency celebrating 10 years of storytelling, strategy, and style. Based in Sioux Falls, we help brands connect with their audiences through smart strategy, bold creative, and a touch of unexpected magic. We’re a high-energy, collaborative team that values craftsmanship, curiosity, and culture. Read more about us.

We believe great work starts with a great culture. From flexible schedules to career perks that go beyond the norm, we prioritize work-life balance while delivering top-tier results. Read about our Career Benefits + Perks here.

ABOUT THE ROLE –

We’re looking for a driven Account Executive who can build strong client relationships, lead projects with confidence, and think strategically about brand growth. This role is ideal for someone ready to move beyond day-to-day coordination and step into a leadership trajectory. We’re looking for a proactive Account Executive who not only manages client relationships but also contributes to agency growth and operational excellence.

This person will be empowered to initiate efficiencies, lead internal improvements, and coach team members to elevate how we work.

DUTIES INCLUDE BUT ARE NOT LIMITED TO -

Serve as the primary client contact for assigned accounts—owning the relationship and ensuring client confidence in TSH.
Develop strategic marketing and campaign plans that drive measurable business results.
Write creative briefs and strategy decks that guide internal teams across design, content, media, and digital.
Lead client meetings, presentations, and workshops—ensuring alignment, inspiration, and clarity.
Manage project timelines, budgets, and scopes, ensuring on-time, on-budget delivery.
Use analytics, research, and industry insights to inform recommendations and optimize campaign performance.
Partner closely with creative and media teams to ensure brand consistency and excellence across all touchpoints.
Attends key shoots to ensure the client experience and brand vision are upheld.
Acts as the client liaison on-site, ensuring the client feels heard, supported, and represented.
Provides quick approvals, helps the creative team interpret client intent, and ensures what’s being captured aligns with campaign and/or project objectives.
May help plan shoot conceptually — ensuring shoot direction aligns with strategy and client goals.
Identify organic growth opportunities within your accounts, with a goal to expand client revenue by 10%+ annually.
Develop and implement process improvements that enhance team collaboration and project efficiency.
Identify opportunities to optimize workflows, improve communication, and refine client delivery standards.
Coach and mentor junior account staff in client communication, organization, and problem-solving.
Lead training sessions or process reviews to elevate team standards and consistency.
Participate in new business efforts—from RFP responses to pitch presentations.
Stay current on marketing trends, tools, and emerging technologies relevant to your clients’ industries.
Represent The Sampson House at community events, networking opportunities, and industry gatherings to build agency visibility and strengthen relationships.
Proactively identify, attend and participate in client events—from key events to community initiatives, milestones, etc. —to foster strong, ongoing partnerships and demonstrate our commitment to their success, building trust and connection beyond day-to-day work.

WHAT SUCCESS LOOKS LIKE -

Clients trust you as a strategic partner and look to you for proactive recommendations.
Internal teams describe you as organized, collaborative, and inspiring to work with.
You consistently deliver work that’s on-brand, on-budget, and on-point.
Skilled at managing multiple projects, priorities, and deadlines.
You demonstrate leadership potential—mentoring junior team members and contributing to agency growth.
You proactively identify and solve problems before they reach leadership.
You lead by example—raising the bar for communication, organization, and collaboration.
You’re known internally as someone who creates clarity and helps others work smarter.
You manage your accounts with excellence while also contributing to the growth and maturity of the agency.
Leadership trusts you as a key voice in shaping how we serve clients.

QUALITIES + REQUIREMENTS -

3–6 years of experience in account management, marketing, or agency work.
Strong grasp of brand strategy, campaign development, and integrated marketing.
Excellent written and verbal communication skills—comfortable presenting ideas to clients and leadership.
A natural relationship-builder with a balance of empathy and assertiveness.
High attention to detail and organizational skills; thrives in a fast-paced environment.
Proficiency in project management tools like Asana.
Experience managing budgets and timelines.
Passion for marketing, storytelling, and community.

WHY YOU’LL LOVE WORKING HERE -

Collaborative, tight-knit team with room to grow.
A creative environment that celebrates both strategic thinking and exceptional design.
Leadership that invests in mentorship and career progression.
Beautiful downtown Sioux Falls office, hybrid flexibility, and strong local culture.
Opportunities to attend conferences, workshops, and industry events.